Return Policy

At Kiss & Clover, we want you to love every purchase. If you are not completely satisfied with your order, we’re here to help.

Returns

  • Items may be returned within 30 days of the delivery date.
  • Products must be:
    • Unused and unworn
    • In original packaging
    • With all tags attached
    • In the same condition received

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Opened or used beauty/skincare products
  • Earrings and other pierced jewelry
  • Final sale or clearance items
  • Gift cards

Exchanges

We currently offer exchanges for damaged, defective, or incorrect items only. Please contact us within 7 days of receiving your order.

Damaged or Incorrect Orders

If your item arrives damaged or you received the wrong product, please email us with:

  • Your order number
  • Photos of the item and packaging

We will work quickly to make it right.

Refunds

Once your return is received and inspected, you will be notified about the status of your refund.

  • Approved refunds will be issued to your original payment method.
  • Please allow 5–10 business days for your bank or card provider to process the refund.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
  • Original shipping charges are non-refundable.

How to Start a Return

To begin a return, contact our support team with your order information.

Email: support@kissandclover.com
Business Name: Kiss & Clover

Thank you for shopping with Kiss & Clover. We appreciate your support and look forward to serving you again.